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About Omnia US:
At Omnia US, we believe that health and wellness are deeply personal journeys. Our mission is to empower individuals in the United States to achieve their health and fitness goals through personalized, data-driven approaches.
Job Description:
As an Entry-Level Customer Service Representative at Omnia US, you will be the frontline of our organization, providing outstanding service to our customers and supporting their needs. This role is ideal for individuals who are enthusiastic, customer-focused, and eager to start a career in customer service.
Salary Range:
$39,500 - $52,500 per year
Responsibilities:
Customer Interaction: Interact with customers via phone, email, chat, or in-person to provide assistance, answer inquiries, and resolve issues in a professional and timely manner.
Order Processing: Assist customers with placing orders, processing payments, and tracking shipments to ensure a seamless purchasing experience.
Problem Solving: Listen to customers' concerns and find effective solutions to meet their needs, escalating complex issues to senior team members or supervisors as needed.
Product Knowledge: Develop a thorough understanding of [Company Name]'s products or services to provide accurate information and recommendations to customers.
Documentation: Maintain detailed and accurate records of customer interactions, transactions, and resolutions using our CRM system.
Follow-Up: Follow up with customers to ensure satisfaction with products or services, and address any additional questions or concerns they may have.
Requirements:
Benefits:
Join the Omnia US team and become part of a company dedicated to promoting health and wellness in San Diego and beyond. Apply now to embark on a rewarding career as a CSR!
Full Time
$35k-44k (estimate)
04/05/2024
06/04/2024
The job skills required for Entry Level Customer Service Rep include Customer Service, Communication Skills, Microsoft Office, Data Entry, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be an Entry Level Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Entry Level Customer Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Entry Level Customer Service Rep positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Rep. You can explore the career advancement for an Entry Level Customer Service Rep below and select your interested title to get hiring information.